photo of a purse on top of a suitcase

That’s what we do as trolleycase exporters

1. Customer communication: We first communicated with customers to understand their needs and opinions, and timely replied to their questions and inquiries. In this process, we will learn that customers have some special requirements for the quality and color of our suitcases, and we need to pay enough attention and attention when producing and exporting.

2. Production follow-up: I followed up our production line and got to know the situation of each production link. I have found that some workers have some problems in operating the machines and need more training and guidance from us. At the same time, I also communicated with the production department and coordinated some production planning issues to ensure that we could complete the order on time.

If you want to track your products, we will take real-time video of your products and send it to you after confirming your order.

3. Quality inspection: We will carry out a series of quality inspection of suitcases, and find some small problems in some suitcases, such as the pull rod is not smooth enough, the zipper is not firm enough, etc. We will immediately repair and adjust, to ensure that each box is in line with customer requirements and standards.

4. Export matters: including shipping and air transportation arrangements, customs clearance procedures, etc. We are in close contact with forwarders to ensure that each box can be delivered to customers smoothly. At the same time, we also actively understand the import requirements and standards of various countries to ensure that our boxes can pass the customs inspection and be imported smoothly.

5. Team management: I also managed and coordinated our team, including assignment of work tasks, training and guidance, performance appraisal, etc. Through these efforts, we worked more closely together as a team and improved our work efficiency.

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