If the tie rod on your suitcase is broken, it may be difficult or impossible to use the handle to pull the suitcase along. To fix the problem, you will likely need to replace the tie rod. This can usually be done by purchasing a replacement tie rod and installing it yourself or by taking the suitcase to a luggage repair shop where a professional can fix it for you.

When replacing the tie rod yourself, you will need to make sure that you purchase the correct replacement part for your suitcase, as different suitcases may have different sizes and types of tie rods. You may also need some basic tools to remove the old tie rod and install the new one.

If you are not comfortable with repairing your suitcase yourself or if the suitcase is still under warranty, you may want to take it to a luggage repair shop or contact the manufacturer for assistance. They may be able to repair or replace the suitcase for you, depending on the specific issue and the warranty coverage.